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Stock status: In stock (2 remaining)
Edition: 2015 Revision
Details: A4, 62 pages.
Publication date: 30/09/2015
Publisher: British Standards Institute (BSI)
Publication Status: Active
ISO 9000 gives an overview of the fundamentals and concepts around quality management. The standard has been extensively revised and includes all of the terms and definitions users need to understand if they plan to implement a quality management system to the requirements of ISO 9001:2015.
ISO 9000 explores the principles of quality management, covering such topics as leadership, customer focus and the process approach, which ISO 9001 and all other newly revised ISO management systems use.
ISO 9000 is a normative reference for ISO 9001, which means it must be used to understand the technical definitions of key terms. ISO 9001:2015 does not contain any of these technical definitions, making ISO 9000 essential for users to fully understand ISO 9001. ISO 9000 is also the source document for definitions of technical terms in all of the other ISO quality standards.
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