Please enter your email address below and we will send you an email with details on how to reset your password.
Tel: 01380 820 003 | Mon-Fri 9am - 5pm
Stock status: Available to Order (Stock Due)
Details: A4, 146 pages.
Publication date: 05/03/2019
Publication Status: Active
This document defines terms for the quality assessment of national libraries and specifies the following methods for the assessment:
— performance measurement, and
— impact assessment.
The results of both methods are of special interest for comparison over time within the same library. Comparisons between libraries are possible if differences in the mandate, tasks and constituencies of the libraries are taken into account.
Not all methods described in this document apply to all national libraries. Limitations of the applicability of individual methods are specified in the descriptions.
This document is not intended to exclude the use of performance indicators or of methods for impact assessment not specified in it.
This document does not cover web archiving, but refers to ISO/TR 14873 for statistics and quality issues for this new task of national libraries.
If you require five or more copies of any title, call us on
and we will do our best to give you additional discounts
© 2020 All rights reserved, Professional Books Limited - www.britishstandard.org.uk
Reg no. 07271521 | Registered in England | Registered office: Professional Books Ltd, Old Kingdom Hall, Avon Terrace, Devizes, SN10 2BH